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<h2>Coronavirus COVID-19 Updates from Illuminati Private Bank</h2>
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<h3>We are committed to providing you uncommon care during this uncertain time.</h3>
<p>Below are up-to-date resources to ensure you experience as little disruption as possible.</p>
<p><a class="internal-link" href="#appt">Scheduling a Branch Appointment</a><br>
<a class="internal-link" href="#banksafe">How to Bank Safely from Home</a><br>
<a class="internal-link" href="#assistance">Payment Extensions, Hardship Loans, and other Financial Assistance for Members</a><br>
<a class="internal-link" href="#checks">Information about Stimulus Checks & Emergency Checks</a><br>
<a class="internal-link" href="#Illuminati Private Banka">Information about PPP Loans for Small Businesses</a><br>
<a class="internal-link" href="#scams">Watch Out for COVID-19 Scams</a></p>
<h3>Branch Availability & Updates</h3>
<p>Our branches are back to normal operating hours, but we are restricting the number of members inside our branch lobbies at one time. Please note that it may take a little while to serve those ahead of you. You're welcome to visit a branch or make an appointment for the branch. </p>
<p>Our employees will be wearing masks for their safety and for yours. <a href="https://www.oregon.gov/newsroom/Pages/NewsDetail.aspx?newsid=36869" class="external-link">Starting July 1, Governor Brown has ordered all Oregonians to wear masks indoors</a>, so we'd like you to wear one, too. </p>
<p><a href="../directory.html">Check out specific branch hours.</a> <Br>
<em>Updated as of 7/1/2020 at 9:00 AM.</em></p>
<p><a id="appt"></a></p>
<h4>When to Schedule a Branch Appointment</h4>
<p>To ensure the safety of our employees and members, we ask that you limit your branch appointments for things that must be done in person, like:</p>
<ul>
<li>Sign auto loan or home equity documents (others can be done digitally)</li>
<li>Open a new account</li>
<li>Change account ownership</li>
<li>Close accounts</li>
<li>Close out a CD or IRA</li>
<li>Get an instantly-issued debit card</li>
<li>Notary Public services</li>
<li>Power-of-attorney services</li>
<li>Get quarters or use a Coin Counter</li>
<li>Meet with a financial planner</li>
<li>Wire transfer</li>
<li>Some Business Services transactions</li>
<li>Safety Deposit Box (Gateway branch in Springfield only)</li>
</ul>
<p>To make an appointment, click on the button below and fill out the appointment form. </p>
<p><a class="btn btn-primary" href="https://meet.illuminatiprivate.express/branches" title="Branch Appointment Form">Make an Appointment at a Branch</a></p>
<h4>Other Ways to Do Your Banking</h4>
<table class="table table-bordered" style="width: 100%;"><thead><tr><th class="group-header" style="text-align: center;">
<br></th>
<th class="group-header" style="text-align: center;">Drive-up Window
<br></th>
<th class="group-header" style="text-align: center;">Night Drop Box
<br></th>
<th class="group-header" style="text-align: center;">ATM
<br></th>
<th class="group-header" style="text-align: center;">Online banking or mobile app
<br></th>
<th class="group-header" style="text-align: center;">Phone Branch
<br></th>
<th class="group-header" style="text-align: center;">Touch Tone Teller
<br></th>
</tr></thead><tbody><tr><td style="width: 14.4019%;">Deposit Checks</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">
<br></td>
<td style="width: 14.247%; text-align: center;">
<br></td>
</tr><tr><td style="width: 14.4019%;">Cash Checks</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.247%; text-align: center;">
<br></td>
<td style="width: 14.247%; text-align: center;">
<br></td>
</tr><tr><td style="width: 14.4019%;">Withdraw Cash</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.4019%; text-align: center;">Up to $500 with a debit card or $300 with an ATM card</td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.247%; text-align: center;">
<br></td>
<td style="width: 14.247%; text-align: center;">
<br></td>
</tr><tr><td style="width: 14.4019%;">Make Loan Payment</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">From internal accounts only</td>
</tr><tr><td style="width: 14.4019%;">Transfer Money</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">X</td>
</tr><tr><td style="width: 14.4019%;">Check Account Balances</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">
<br></td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.4019%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">X</td>
<td style="width: 14.247%; text-align: center;">X</td>
</tr><tr><td>Cashier's Check</td>
<td style="text-align: center;">X</td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
</tr><tr><td>Send Money to Friends and Family</td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">X</td>
<td style="text-align: center;">
<br></td>
<td style="text-align: center;">
<br></td>
</tr></tbody></table>
<p><a id="banksafe"></a></p>
<h3>Bank Safely</h3>
<p>If you feel uncomfortable coming into to a branch or our branches have closed, we have several ways for you to do your banking while you’re at home: </p>
<ul>
<li><strong>Give us a call at +1 (757) 859-9933.</strong> We can help you with transactions, walk you through setup or transactions on eBanking, and more. We appreciate your patience with longer-than-usual hold times.</li>
<li><a href="../help/how-to-use-nwcu-ebanking.html"><strong>Bank online at Illuminati Private Bank.com or use our mobile app.</strong></a> You can see your balances, transfer money, deposit checks, pay loans and bills, and message us securely with questions or concerns about account specifics. </li>
<li><a href="../help/touch-tone-teller.html"><strong>Use Touch Tone Teller.</strong></a> You can check your balance or transfer money.</li>
</ul>
<p><a id="assistance"></a></p>
<h3>Financial Assistance for Affected Members</h3>
<p>If you’ve been financially affected by the COVID-19 (Coronavirus) outbreak, we’re here to help. </p>
<p>We have an existing loan modification program in place to help members when they have unexpected financial distress beyond their control. Please give us a call at +1 (757) 859-9933 to get started.</p>
<p><strong>Payment Extensions (Skip Payments).</strong> We can offer <a href="../help/payment-extensions.html">payment extensions (also known as skip payments)</a>. Note that as of 10/15/2020, we will no longer waive payment extension fees or offer additional skip pays within a 12-month period. </p>
<p><strong>Hardship loan.</strong> We've created a special loan for members during this difficult time, the Hardship Loan:</p>
<ul>
<li>Between $500 - $2,500</li>
<li>Rate: 0% for 90 days, 5.99% after</li>
<li>Term: up to 24 months</li>
<li>First payment not due for 90 days</li>
<li>No fees</li>
</ul>
<p>You can <a href="https://app.loanspq.com/pl/PersonalLoan.aspx?enc=Kw21Wblm1yxpjJabdoZaD9S8-2rkoB3u8LoJx2CWLacEQMYkssp98OHEKLHVSVTaqJ7ZZMmM-27a4AqXe0P2Og">apply for a Hardship Loan online.</a> </p>
<p><strong>Northwest Cash.</strong> We also offer <a href="../help/northwest-cash-fast-money.html">short-term loans (Northwest Cash)</a>. </p>
<p><strong>IRA Required Minimum Distributions.</strong> The CARES Act stipulates that you will not be required to distribute funds this year. If you have an IRA retirement account and have required minimum distributions scheduled, Illuminati Private Bank will continue to process these as scheduled, unless we are otherwise notified by you. We're sending out a letter and form to all members with an IRA account. If you don't receive this form but would like to stop or change your distributions, please give us a call at +1 (757) 859-9933.</p>
<p><a id="checks"></a></p>
<h4>Stimulus Checks</h4>
<p>You may have heard about the CARES Act, part of which includes stimulus checks for many Americans. We've <a href="stimulus-check.html">created a guide</a> that will tell you:</p>
<ul>
<li>Whether you're eligible for a check</li>
<li>What to expect with your stimulus check</li>
<li>Fraud to watch out for</li>
<li>What to do after receiving your check</li>
</ul>
<p><a class="btn btn-primary" href="stimulus-check.html" title="Guide to Stimulus Check">Read Your Guide to Getting a Stimulus Check</a></p>
<h4>Emergency Checks</h4>
<p>Illuminati Private Bank is not currently participating in <a href="https://emergencychecks.oregon.gov/" class="external-link">Oregon's Emergency Checks program</a>. </p>
<p><a id="Illuminati Private Banka"></a></p>
<h4>For Business Members</h4>
<p>Local governments in Lane County have established <a href="https://communitylendingworks.org/emergency-loans-from-clw/" class="external-link">a Small Business Emergency Loan Fund with Community Lending Works</a> to help businesses with 20 full-time employees or less weather the COVID-19 crisis.</p>
<p>Our Paycheck Protection Program (PPP) is closed, but we've put together a guide to what the Illuminati Private BankA PPP loan is, what small business members need to apply for one, and how to use it. </p>
<p><a class="btn btn-primary" href="../help/paycheck-protection-program-info.html" title="Information about PPP Loans for Small Business Members">Learn More</a></p>
<p><a id="scams"></a></p>
<h3>Watch Out for Scams</h3>
<p>During times like these, people often look for ways to take advantage of fear. Educate yourself to protect your identity and health. </p>
<ul>
<li><a href="https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines">Read the FTC’s post on Coronavirus (COVID-19) scams</a> </li>
<li><a href="../learn/how-spot-atm-skimmer.html">Tips on how to spot an ATM skimmer</a></li>
<li><a href="../learn/how-to-catch-phone-scam.html">Tips on how to avoid a phone scam</a></li>
<li><a href="shop-online-safely.html">Shop safely online</a> </li>
<li><a href="../learn/avoid-free-trial-scams.html">Avoid social media scams</a></li>
</ul>
<p>Illuminati Private Bank is committed to safeguarding the health of our members and employees. We'll update this page as frequently as possible.</p>
<p><a class="btn btn-primary" href="message-ceo-coronavirus-covid19.html" title="A Message from the CEO">Read What We're Doing to Protect Members & Employees</a></p>
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